Bloc Lettings CRM
Lettings withoutthe pressure.
Tenancies, compliance, maintenance, and renewals on one live record, so the portfolio stops depending on who remembered to update the spreadsheet.
Managed portfolio
All branches · 38 tenancies
Tenancies
£62k monthlyFlat 4, Brent St
A. Okafor
£1,850
Mar 2026Active22 Clover Rise
T. & J. Brown
£2,100
Jun 2025Renewal7 Ravenhill Ct
P. Singh
£1,650
Aug 2025EndingFlat 9, Mason Rd
Referencing
£1,725
AppliedApplicationArrears
2
1Renewals
5
2Voids
1
3- Tenancy to renewal
- One record, start to end.
- Compliance watched nightly
- Escalated before the date, not after.
- Maintenance on the property
- Contractor, quote and job history together.
- Referencing in parallel
- Not one applicant at a time.
One live portfolio picture
A branch should not learn about the expiry from the tenant.
The morning view is already current: what is due, what is overdue, which tenancy is ending, and which job is still waiting on a landlord.
Certificates falling due
38 tenancies · next six months
51
all scheduled
Each one escalates six weeks before its date.
£0k
monthly rent tracked
0
tenancies on one live record
0 days
advance renewal warning
0 certs
tracked against every tenancy
Where lettings software breaks
The risk is rarely dramatic.
It is simply unowned.
The certificate expires quietly
Gas safety, EICR, and EPC dates sit in a folder nobody opens until a tenant asks, or an inspector does.
The job leaves the system
A repair is reported, moved into a contractor's WhatsApp, and the tenant chases the branch for the update nobody logged.
The renewal arrives late
Nothing flags the end date until there are two weeks left, so the rent review becomes a rushed conversation.
The portfolio has no single view
Arrears, upcoming voids, and compliance gaps live on three screens, so the risk is only obvious in hindsight.
The lettings journey
One tenancy record, from application to renewal.
Lead to signed AST, on one record.
Applications, referencing, move-in reports, and deposit protection stay attached to the property and the people, so nothing is rebuilt at the next stage.
The week ahead
Viewings, check-ins, and inspections on one diary.
Every appointment is booked against the property and the person it belongs to, colour-coded by who is running it, so the branch diary and the tenancy record are never two different answers.
Branch diary
All branches · week of 10 August
Friday 14 August
4 appointments09:00
10:00
Valuation
14 Notting Hill Gate
10:30
11:15
Viewing
12 Kensington Gardens
12:00
12:45
AST signing
22 Clover Rise
15:00
15:30
Follow-up call
Priya Raman
10 – 16 August 2026
Friday 14 August
4 appointments09:00
10:00
Valuation
14 Notting Hill Gate
10:30
11:15
Viewing
12 Kensington Gardens
12:00
12:45
AST signing
22 Clover Rise
15:00
15:30
Follow-up call
Priya Raman
My tasks
2 urgentChase searches · 45 Chelsea Manor
Chelsea Manor · sale
Awaiting mortgage offer
22 Marylebone High St
Draft memorandum of sale
12 Kensington Gardens
Book gas safety inspection
Flat 4, Brent St
Prepare vendor report
8 Mayfair Place
Tenants, landlords, contractors
Three inboxes, one thread per tenancy.
WhatsApp, email, and SMS land against the tenancy they belong to, in a mailbox the whole branch can see, so an answer does not depend on who opened it.
Enquiry Centre
All channels · 3 unread
Priya Raman
BuyerPerfect, Saturday at 11 works for us. Should we bring anything?
Tom Whitfield
OfferRe: 12 Kensington Gardens, revised offer at £1,210,000
Elena Rossi
EnquiryHi, is the Mayfair flat still available for a viewing?
Marcus Webb
SolicitorDraft contract attached for your review ahead of exchange.
Aisha Khan
Boiler engineer confirmed for tomorrow morning, 9–11.
Shared mailboxes
3 connected
Bloc AI, grounded in the workspace
Draft the notice.
Approve the send.
Bloc AI works from live tenancies, certificates, maintenance history, and rent data. It prepares the letter and the call list; your team stays in control of what actually goes out.
Bloc AI
Connected to your dataManager view
See the portfolio without ringing the branch.
Arrears, voids, compliance, and open jobs on one screen. Drill from the number into the tenancy, certificate, or contractor behind it.
Portfolio health
All branches · August
Rent collected
98.4%
1.2%Arrears
£3.1k
£900Void days
11
4dOpen jobs
9
3Rent collected
AugustNeeds attention
4 itemsGas Safety (CP12) expires in 9 days
Flat 4, Brent St
Mortgage offer overdue
22 Marylebone High St · 3 days late
No activity for 9 days
8 Mayfair Place · under offer
EICR expires in 41 days
22 Clover Rise
Others manageyour leads.We bring them.
Bloc runs the whole agency, and because it is built inside the Matchouse marketplace, vendors and landlords searching today find your branch. New instructions arrive instead of waiting to be chased.
No card required · Per branch, unlimited negotiators · UK-hosted