AI & Automation

AI that actually removes
operational friction.

Not a chatbot. Not a gimmick. Bloc's AI is woven into every workflow, generating content, automating follow-ups, and surfacing what needs your attention before it becomes a problem.

app.bloc.property

Bloc AI Assistant

Active

You asked:

Bloc AI:

Generating from your property data...

Applying your agency tone guide...

Optimising for portal listing standards...

847

Tasks automated

214

Hours saved

99.2%

Accuracy

The admin reality

Your team is drowning in
work that shouldn't exist.

The average negotiator spends over 30% of their time on tasks a well-built system should handle automatically. That's not just inefficiency, it's opportunity cost.

Property descriptions take too long

Writing listings from scratch for every instruction drains time that should go to clients.

Follow-ups fall through

Busy weeks mean buyers and vendors don't hear from you, and you lose them to someone who did.

Repetitive communications

Viewing confirmations, update chasers, and renewal notices, all written manually, every time.

No early warning system

Problems only surface when a vendor calls frustrated or a deal falls through.

Reporting eats Fridays

Pipeline and performance reports are assembled manually from data that should update automatically.

Processes inconsistently followed

Compliance steps, progression checklists, and follow-up sequences depend on who's in the office.

Tools that don't talk

AI tools bolted onto CRMs that weren't designed for them, creating duplication, not efficiency.

No performance intelligence

You know deals closed this month but not why some stalled, which buyers had the highest intent, or what to do differently.

One-size AI that misses context

Generic AI tools don't understand estate agency workflows, terminology, or compliance requirements.

AI should reduce your team's workload, not add another tab to manage.

How Bloc is different

Built into your workflow.
Not bolted on top.

Bloc's AI isn't a separate tool you switch to. It lives inside every part of the platform, triggered by your data, aware of your context, and working in your agency's voice.

Agency-context AI writing

Property descriptions, email drafts, and renewal letters, generated from your data, in your voice.

Intelligent automation rules

Set triggers once, viewing confirmations, progression chasers, arrears workflows, run automatically forever.

Deal risk scoring

Bloc analyses your pipeline and flags deals going cold before the vendor calls.

Smart follow-up queues

Never miss a buyer, vendor, or tenant contact, Bloc maintains the queue and reminds at the right time.

Performance intelligence

Understand what's working across your team and pipeline, not just what happened, but why.

Active Automations

4 running

When: Viewing booked

Confirmation sent to buyer + vendor

When: Offer received

Vendor notification + negotiator alert

When: Deal day 14

Solicitor progress chaser sent

When: Cert expires in 30 days

Renewal reminder to landlord

When: Tenant payment missed

Arrears workflow triggered

Real workflows

Less manual work.
More meaningful work.

Three AI workflows, writing, reminders, and intelligence, that reduce admin without removing the human relationships that close deals.

AI Writing

Every listing. Every letter. In seconds.

Property descriptions, offer letters, renewal notices, and client updates, generated from your existing data in your agency's tone. Review and send.

Property descriptions from your notes
Email drafts contextualised to each deal
Renewal and offer letters in one click
SMS templates for common workflows
app.bloc.property

Property Description

AI generated

Your notes:

3 bed Victorian terrace, N1. Recently refitted kitchen. West garden. Period features. Good schools nearby. 900sqft.

Generated:

The ecosystem advantage

The part most CRMs don't have.

Bloc is connected to Matchouse, the UK's property agency marketplace. Your agency doesn't just operate better. It grows its presence and attracts new opportunities at the same time.

Marketplace visibility

Connect your agency to the UK's growing Matchouse marketplace and build your presence

Portfolio exposure

Showcase your track record to thousands of active buyers, sellers, and tenants

Lead generation

Receive qualified enquiries directly into your Bloc workspace

Business opportunities

Access referral networks and professional connections at scale

Explore Matchouse
Matchouse
Agency Profile Live

Century Estates

London, UK · Est. 2009

4.9

127

Properties

340+

Deals

8.2K

Views

Recent Enquiries via Matchouse

E

Emma Johnson

Buyer

£900K

2h ago

M

Mark Stevens

Landlord

£1.2M

5h ago

£127K in new business via Matchouse this month

AI built in

Less repetitive work. More momentum.

AI is woven throughout every module: not added as an afterthought. It reduces friction at every step so your team can focus on relationships, not admin.

Listing descriptions generated from brief notes, portal-ready in seconds

Automated viewing confirmations, updates, and feedback requests

Deal risk alerts, flagged before the vendor needs to call

Follow-up queues maintained automatically so nothing gets forgotten

Your team wasn't hired
to write confirmation emails.

The agencies growing fastest right now aren't adding headcount. They're removing the operational friction that was slowing their existing team down.

With your current system

Property descriptions written from scratch for every instruction

Viewing confirmations sent manually, or sometimes forgotten

Buyer follow-ups missed in a busy week

Deals stall for days before anyone notices

Compliance reminders live in someone's calendar

Pipeline reports assembled manually every Friday

With Bloc by Matchouse

Listing descriptions generated in 30 seconds from your notes

Confirmations, updates, and chasers sent automatically

Follow-up queue maintained and prioritised without effort

Stall alerts triggered the day activity drops below threshold

Compliance calendar managed and notified automatically

Pipeline intelligence available on demand, always current

Your team's time should go on
relationships, not repetition.

Ready to make the switch?

AI that works the way your agency does.

Get started with Bloc and see how much operational friction disappears in the first week.

14-day free trialNo credit card requiredCancel anytime