Bloc AI & automation
Less repetition.More judgement.
Not a chatbot bolted to a CRM. Bloc AI works from the live record: drafting the letter, holding the follow-up queue, flagging the deal going quiet, and waits for a person before anything is sent.
Bloc AI
Connected to your data- Drafts in your tone
- Letters, replies and listing copy.
- Finds the quiet deal
- Before the fortnight of silence becomes a fall-through.
- Holds the follow-up queue
- So nobody has to remember the third chase.
- Nothing sends without you
- Every action is proposed, never posted.
Where the hours go back
Nobody was hired to write confirmation emails.
The work that should never have reached a person is the work Bloc takes on, and the work that genuinely needs judgement is the work it hands back.
Hours returned to the branch
Per week, since switching on
34h
+8h on last week
Drafting, chasing and filing. Nothing sent without approval.
0%
of the week returned to clients
0 sec
to a portal-ready description
0
messages sent without approval
0 signals
watched for a stalling deal
Where bolted-on AI breaks
A tool that knows nothing about the deal
is just another tab.
The listing is written from scratch
Every instruction starts with a blank page, so the description takes an hour that should have gone to the vendor who asked for one.
The follow-up depends on a good week
Buyers and vendors hear from you when the diary allows, and the ones who did not hear go to the agent who called.
The problem announces itself late
A stalling deal is noticed when the vendor rings, rather than on the day activity dropped below the line.
The process depends on who is in
Compliance steps and progression checklists are followed consistently by some people and approximately by others.
Built into the workflow
AI drafts the work. A person still decides.
The draft arrives already knowing the deal.
Descriptions, offer letters, and client updates are generated from the record itself: the property, the history, the people, rather than from a blank prompt.
Bloc AI · writing
3 drafts awaiting approval
New message
Drafted by Bloc AILogged against the contact and the property when sent
Awaiting approval
3 draftsViewing confirmation
P. Raman · Saturday 11:00
Offer letter
T. Whitfield · £1,185,000
Renewal notice
T. & J. Brown · +4.2%
Marketing studio
12 Kensington Gardens
Window Card£1,250,00012 Kensington Gardens, W2Percy EstatesDescription drafted from the record
Assets
Window card · A4
ReadyInstagram · 1080×1080
ReadyBrochure · 8pp
RenderingPhotos, price and details pulled from the property record. No re-keying.
Work that runs itself
It checks all of it.
Every night.
The compliance runner reads every document against every tenancy and reports what it found, then drafts the fix and holds it. Nobody has to remember to look.
Bloc AI · compliance runner
42 properties · nightly sweep
Compliance runner
RunningChecking documents…
0%
0 documents read across 42 properties
Gas Safety (CP12)
38 tenancies
EICR
38 tenancies
EPC
42 properties
Right to Rent
61 occupants
Deposit protection
38 tenancies
Smoke & CO alarms
42 properties
3 actions drafted, awaiting approval
Book CP12 renewal · Flat 4, Brent St
Request Right to Rent documents · Flat 9
Notify landlord · 22 Clover Rise
Nothing sends until a person approves it
Risk radar
Watching 12 signalsDeal stall risk
61
8 Mayfair Place · 9 days quiet
Chain fall-through
74
45 Chelsea Manor · searches late
Void risk
38
7 Ravenhill Ct · notice served
Arrears risk
22
22 Clover Rise · 2 late payments
The line we do not cross
It prepares.
You approve.
Bloc will draft a letter, rank a buyer list, and tell you which deal has gone quiet. It will not message your client on your behalf. Every outbound communication passes a person first, and the record shows who sent it.
Approval queue
Nothing sends on its own
Approval model
Always onBloc drafts from the record
Property, history, people
A person reads it
Edit, rewrite, or discard
The team approves
Explicit action required
Only then does it send
Logged against the record
Manager view
See what automation actually gave back.
Drafts approved, follow-ups closed, and deals recovered after a stall alert, measured against the same pipeline the team works.
Automation impact
All branches · August
Drafts approved
284
18%Follow-ups closed
96%
7%Stalls recovered
11
4Admin hours
−62
14hHours returned to the team
AugustActivity
Tom Whitfield offered £1.21m on Kensington Gardens
4m
Hannah Cole completed the Chelsea check-in
26m
Aisha Khan uploaded a signed AST for Marylebone
1h
Jonas Meyer booked 3 viewings for Saturday
2hYou will always know what the model wrote
Anything Bloc AI produced carries the sparkle and sits on the lavender wash, a summary, a suggested room, a drafted reply, a call it took for you. Nothing else on the surface is allowed to look like that, so approval is never a guess.
Call transcript
Viewing bookedBloc AI: Good evening, you've reached Harding & Vale. I can help with viewings and valuations, what were you after?
Alex Mercer: Hi, I'd like to book a viewing for the place I saw listed, 15 Sandybrook Close.
Bloc AI: Of course. That's a three-bed semi in Winsford, on at £575,000. Would you prefer to see it in person or take the virtual tour first?
Alex Mercer: In person, if there's anything this week.
Bloc AI: There's Thursday at 5:30pm or Saturday at 11am with Rachel. Which suits?
It answers the phone at 7:42pm
Out-of-hours enquiries get a real conversation, a booked viewing and a transcript filed against the property before you are back at a desk.
AI Room Suggestions
Kitchen / Diner
4.2m × 3.4m · 14.3 m²
Reception Room 1
5.8m × 4.1m · 23.8 m²
Study
2.6m × 2.2m · 5.7 m²
Principal Bedroom
4.4m × 3.6m · 15.8 m²
Review before publishing
It reads the documents you dread
Floor plans, EPCs, tenancy agreements and survey reports come back as structured fields you can accept in one press.
Morning, Rachel
Tuesday · Winsford branch
Your day, read ahead
Bloc went through 61 live records overnight. Three need you today; the rest are moving on their own.
Sandybrook Close is drifting
Nine days without a solicitor response. Chase before Friday or exchange slips.
Three applicants for 12 Kensington
All above 85% on budget and timing. Two viewed comparables this fortnight.
Gas certificate renewed
44 Elm Row, filed against the tenancy this morning.
It briefs you before you ask
Every record re-read overnight, with the three that need a human surfaced on the home screen and the rest left alone.
AI Summary
Beta
“The matching genuinely changed how the morning meeting runs. We open the board and the calls are already ranked. Nobody argues about who to ring first any more.”
Priya Raman
Head of Lettings
Others manageyour leads.We bring them.
Bloc runs the whole agency, and because it is built inside the Matchouse marketplace, vendors and landlords searching today find your branch. New instructions arrive instead of waiting to be chased.
No card required · Per branch, unlimited negotiators · UK-hosted